Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
everything good
on January 28, 2026
Posted by: jcpsap
from Ohio
Filing was easy - no Issues as prompts were helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 28, 2026
Posted by: Curtis112
from Illnois
Was fast and easy. Help if needed. Understood everything
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great sevice
on January 28, 2026
Posted by: Sandycheeks51
from Kansas
They are very user friendly. I think anyone could do it. I love the ability to do it myself at home.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo taxes is giving me a hard time flilng my tax
on January 28, 2026
Posted by: I have know nick name
from Ohio
I already told you that Question already. Yes I would like to flip my Raes and be dine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 28, 2026
Posted by: Sexy smile
from Florida
Good help out alots ok ok ok ok ok ok ok ok ok ok ok
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
disappointed and won’t use again
on January 28, 2026
Posted by: Jay00510
from New York, Ny
I clicked everything that said free to do and by the end it charged me $88 just to finish filing my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on January 28, 2026
Posted by: Kendra569
from Ohio
Easy to use! Step by step instructions make it so easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Price increased.
on January 28, 2026
Posted by: AbolishTaxesAndUsury
from WI
Price went up this year for the same service. I'd wager money that they also cut costs by adding so much AI into their service. What a joke.
Written by a customer while visiting turbotax.intuit.com