Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax makes it easy and enjoyable!
on January 24, 2026
Posted by: JJ Dub
from California
Been using this service for three years and I can't se myself switching. The interface is awesome, the navigation is easy and it is a breeze!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
OK
on January 24, 2026
Posted by: BC9802
from Arkansas
There is nothing to say. I did the tax returns on my own. Thank you for letting me use your system.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good
on January 24, 2026
Posted by: ashcook
from Mississippi
good website to file on, getting a little expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on January 24, 2026
Posted by: Mbg66
from Ohio
It says start for free and then they charge you so it shouldn't say anything about beingm free because it/s not
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax
on January 24, 2026
Posted by: rhollier82
from Texas
Turbo Tax works great. Is very easy to use and is also fast
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
just great
on January 24, 2026
Posted by: connieladyc
from Texas
It was an easy process. I do my own taxes every year thanks to TurboTax. Anyone can do it. It's a great program.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
always a fast/easy process
on January 24, 2026
Posted by: Fee85
from Wa
Used Turbo Tax for years and I l9ve how easy and accessible it is for me
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax needs to stop taking peoples money!
on January 24, 2026
Posted by: kevin15751234567890
from Missouri
When I started turbo tax it was free and now there is a charge for everything. This is not the turbo tax I know and loved. I am doing all the work why should i have to pay out of my hard-earned money.
Written by a customer while visiting turbotax.intuit.com