Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy Process
on January 24, 2026
Posted by: JojoEz20
from NM
Third year using Turbo and the experience is great
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly!
on January 24, 2026
Posted by: Salty132222
from New York!
The setup is very easy to navigate. Along with the ai chat assist if there are any questions along the way.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Amanda1773773
from Ks
Easy to use and self explanatory. Recommend to everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy.
on January 24, 2026
Posted by: Anonymous
from California
Easy. Love that I can work from last years return!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on January 24, 2026
Posted by: CricketJudo
from Louisiana
Step by step instructions are useful, and made the process smoother.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable, easy and fast!
on January 24, 2026
Posted by: Knova833
from North Carolina
I've been using turbo tax for around 10 years. I love it. It makes filing my taxes easy. It guides me through every step, doubles checks everything, helps met get the most back with my refund, and it doesn't take forever. It takes me around 45 mins to an hour. If I have questions or am confused about something, theres either a highlighted blue sentence or question to click on that explains it, or you can ask the help guidance chat person in the bottom left of the screen. Its about $100 to file state and federal combined, it gives you the option to get it direct deposited, and to pay with your refund if you dont have the money to pay for it right then. You can track your refund to see what the status is, and it keeps your info for the next year so you dont have to re-type in all your info. Turbo Tax has been reliable and accurate every time. Highly recommend 👌
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Is the rock
on January 24, 2026
Posted by: Anonymous
from Phoenix, AZ
The process was incredible and very easy to use and navigate!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I can do Adulting things!!
on January 24, 2026
Posted by: Dwaaam
from Nevada
My experience with TurboTax has been awesome! I had initially tried filing myself, but the outcome was going to be in the negative.. So, I decided to try again with TurboTax, without an appointment, and ended up in the positive return category!! Pretty cool that I prepared my own taxes, but they showed me tax breaks I had no idea I could claim! Definitely going to use this company again!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com