Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(76,917 Reviews)
Rating breakdown 76,917 reviews
5 Stars
57,654
4 Stars
8,370
3 Stars
3,650
2 Stars
2,261
1 Star
4,982
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Quick and Easy
on January 24, 2026
Posted by: Sivley
from Alabama
User friendly. Very detailed. Explains everything in great detail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Irritating
on January 24, 2026
Posted by: Trish202
from Texas
Basically forced me to upgrade to deluxe, which is pretty much the same thing as doing it yourself but for $50.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Additional fees
on January 24, 2026
Posted by: CKB1971
from Virginia
Annoyed that the further you get time invested into doing your taxes that more and more fees get added in until your pretty much done. Then there’s no point but to just submit and get taken advantage of because the task is already done. Kind of highway robbery.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on January 24, 2026
Posted by: jimmy john173199
from KY
Easy to use. User friendly. Highly recommended for anyone wanting to file their own taxes hassle free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fee's
on January 24, 2026
Posted by: dreampod5
from fl
the product is good. however the fees are pretty expensive. And i feel getting charged twice is not right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
The fees are ridiculous
on January 24, 2026
Posted by: effyouturbotax3194
from rhode island
They charge way too much money for me to file my taxes MYSELF WITH NO EXPERT HELP!!!! $128 is ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step-by-Step Instructions!
on January 24, 2026
Posted by: kwnel
from AL
This is our second-year filing through Turbo Tax. We love the guidance that we receive through the step-by-step process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy!!!
on January 24, 2026
Posted by: Shrib
from IL
Very easy to use, if I can do it, you can do it, so simple to follow!!!
Written by a customer while visiting turbotax.intuit.com