Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
na
on January 24, 2026
Posted by: dcolyer
from ohio
I was able to complete my taxes with ease thanks to this website.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient, Resourceful, and very explanatory.
on January 24, 2026
Posted by: Mojaa
from Texas
Every year I use Turbo Tax to do my taxes and to help my sister and friends with theirs. It's very easy, super convenient even when you have to keep logging off and coming back- the interface and accuracy features keep data from being lost. There is both standard search guidance and options for professionals. The compatibility with W-2 imports makes uploading and verifying incredibly helpful in both saving time and stress at retyping numbers.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome
on January 24, 2026
Posted by: Plittleone
from Ohio
Easy to understand and follow along, made it easy to file
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on January 24, 2026
Posted by: herby11
from indiana
easy to use and understand. will use again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful
on January 24, 2026
Posted by: Jant9342
from New York
Easy to use system. Very helpful. Thank you. A recommended service.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love the product
on January 24, 2026
Posted by: dave69trish65
from Florida
i was able to do taxes quickly with 4 w2s, checks were quick.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank You Turbo Tax
on January 24, 2026
Posted by: GrayefulC
from New Mexico
I am grateful Turbo Tax helped find my maximum return!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the BEST!!!
on January 24, 2026
Posted by: JacksonFAV
from SC
I have been using turbo tax for years. it makes simple tax filing easy and relatable. there are help tips that explain in layman's terms how certain numbers were provided. i will always use turbo tax. they're a very dependable source. I've never had any issues with preparing my returns nor receiving my refund since I've been using them.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com