Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome
on January 24, 2026
Posted by: bre2218
from AZ
easy to use and quick stress-free filing, I recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is Trash
on January 24, 2026
Posted by: NVRAGAIN123
from California
Intrusive, hidden fees every other page, fees to file, fees to get direct deposits, fees to use refund instead of CC. Constantly says doesn't sell personal information then last page is we are going to share all you personal information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
cost to much
on January 24, 2026
Posted by: stinkypete1
from 1425 W FOREST HILL DR
Good product but should be half the cost to file ,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
quick and easy
on January 24, 2026
Posted by: Durhamdave
from NC
the fees for being a free tax return service are almost half or more of a regular tax prep place. when my tax return is as simple as it was, it should not be $166 of a $823 tax return. ;)
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I wasn't given to option to request a loan
on January 24, 2026
Posted by: Anonymous
from 622 N Colonia De Los Cedros
I wasn't given the option to apply for a advancement
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
a bit frustrating
on January 24, 2026
Posted by: CW18
from Mn
I really love using TurboTax to do my taxes, but I don’t appreciate that it wasn’t free this year. I have been filing my taxes with turbotax since 2018 and have alwasy clicked on the “do it myself” option and this year it was no longer free. A bit upsetting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE SOFTWARE
on January 24, 2026
Posted by: simonspeedy
from ohio
COVERS ALL THE BASES. SIMPLE TO FOLLOW. SOMETIMES TOO SIMPLISTIC.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
gOOD
on January 24, 2026
Posted by: 420HERE
from 605 North Garfield Avenue
GREAT ILL USE AGAIN NEXT YEAR LIKE I HAVE DONE EVERYOTHER
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com