Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thankful
on January 24, 2026
Posted by: jpeak23
from ohio
The process was quick, smooth, and I can get back to spending time with my family.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax online
on January 24, 2026
Posted by: Rockyjs01
from Florida
I have used turbo tax for years. have always used the desk top version until this year. I found this version a little more difficult to use, however A phone call I received back from one of your staff helped me with one area I was having a problem with. She was very helpful and patient with me. I thank her very much.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 24, 2026
Posted by: Tambone7
from TN
Convenient and simple thanks for being here for me
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
accurate for your taxes
on January 24, 2026
Posted by: jtz707
from California
I have been using TurboTax since it first started on the computer and love the simplicity and accuracy of the program.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 24, 2026
Posted by: wvumark
from TN
I've used turbo tax for years and as always it delivers!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
EXPENSIVE to do your own taxes
on January 24, 2026
Posted by: Syl in new mexico
from New Mexico
getting expensive to do my owe taxes BOOO! its not fair , what happen to being free. it get more and more expensive each year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
you suck
on January 24, 2026
Posted by: Anonymous
from your mom
this experience made me want to jump off of a bridge. ive filed with you for 4 years and you cant retain my stuff?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 24, 2026
Posted by: Chibiblueberry
from MI
I've used turbotax every year for taxes and it's simple and gets the job dondone
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com