Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome experience 😃
on January 24, 2026
Posted by: Iamagem3
from Arkansas
It was very easy to work with. Great experience....
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy to Use!!!
on January 24, 2026
Posted by: Herm Ice
from Georgia
Great Guidance and interface with the client. Excellent interface makes it so easy to use!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO tax is awesome
on January 24, 2026
Posted by: JD1288
from california
was easy to use and made it easy to understand .Use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Bigbadwolf702
from NV
easy to use, walks you righ through the process. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
20 years strong!
on January 24, 2026
Posted by: AlexU47
from 1496 EAST SABIE MOUNTAIN ROAD
I have used TurboTax for almost 20 years. I love how fast and easy everything is and when there is something that I don't understand I can easily ask for help!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Charge too high
on January 24, 2026
Posted by: Tric ia
from Wilmington, NC
It was fairly easy to go through each step. I used turbo for many years, then used an accountant; however, that did not work out well although it was cheaper. It said free but then it charged me $49. It's too high for thi simple return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was helpful.
on January 24, 2026
Posted by: Masterp2114
from Ohio
It was easy to navigate thru their website. I will use it again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on January 24, 2026
Posted by: Betsyn
from California
Helpful, easy to use and provided clear information and instructions.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com