Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is reliable and fast
on January 24, 2026
Posted by: Emixio_
from Texas
very easy to use. and customer service is super helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is thorough!
on January 24, 2026
Posted by: Leigh67
from Georgia
All went well with doing both federal & state taxes with TurboTax. The only irritation is the info they require at the end of the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 24, 2026
Posted by: ML27
from WI
Turbotax is very easy to use and not expensive for what you get.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 24, 2026
Posted by: Heavyd262
from Wisconsin
Turbo tax was easy and reliable. You can do it yourself but they also have tax experts ready to assist.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy filing
on January 24, 2026
Posted by: Jennlank26
from Ga
Easy and fast, always glad to be done filing early!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to do
on January 24, 2026
Posted by: mapacu58
from Washington
I enjoy using turbo tax because it is inexpensive and very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
pfft
on January 24, 2026
Posted by: NOOOTHNXXX
from Pennsylvania
What a joke to charge for so many things that are not necessary and not allow them to be removed. No one's return will be five days early... I think this will be the last year I use turbo tax to complete my income taxes. Local CPA charges less than half and I get the return just as fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 24, 2026
Posted by: Bhayes32
from New Mexico
Very easy to use to file my taxes. When I asked for help, I was able to talk to some one.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com