Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbotax is helpful!
on January 28, 2026
Posted by: bell1804
from florida
It was helpful and quick. I like how it saved our information from last year, which helped expedite the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on January 28, 2026
Posted by: renee1984
from alabama
I have been using tt for over 15 yrs and has never had a problem if i can use it anyone can fast and simple .
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks yall
on January 28, 2026
Posted by: Bandy6
from Oklahoma
always easy to use, and very user friendly! Thanks Turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 28, 2026
Posted by: Surfer712026
from Florida
Super easy, simple and always is correct
They make it super easy super fast and next thing you know you get paid
They make it super easy super fast and next thing you know you get paid
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not Free
on January 28, 2026
Posted by: Deeznutz6969
from New York
Was suppose to be free, but was not. Highly upset about it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too Many Extra Fees
on January 28, 2026
Posted by: Tax Filer 601
from OH
I like the ease of use. I don't like all the added fees at the end that I can't undo. I did not want early return but could not undo/decline ($40) without starting over COMPLETELY!
Deluxe- $49 Federal, State- $39, ERPS Fee- $35 and RPS- $40.
Deluxe- $49 Federal, State- $39, ERPS Fee- $35 and RPS- $40.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 28, 2026
Posted by: Rocky10102022
from SOuth Carolina
Use all the time to file. Easy process to file with.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Helps Me Sleep At Night
on January 28, 2026
Posted by: lilmatchgyrl
from Minnesota
There are few things you can depend on these days and Turbo Tax is one of them. Thank you my Turbo Tax Team!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com