Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Extra Hidden Fees = Poor Service
on January 24, 2026
Posted by: John11111111111112
from ok
Requiring extra hidden fees while filing taxes, an already uncomfortable experience, is pretty slimy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 24, 2026
Posted by: FleaMaison
from Arkansas
Very easy to use as usual. I never have problems with finding out information that I need.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: J15t25j77
from Pennsylvania pa
Very good very helpful would recommend to everyone
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many ads
on January 24, 2026
Posted by: steph45macnchz
from texas
way too many ads for upgrading, and difficult to get around saying no or not giving your information to make ads more personal.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time with Turbo Tax
on January 24, 2026
Posted by: MsP333
from Oklahoma
First time filing with Turbo tax was easier than expected, my daughter has used them for years and she has convinced my to give them a try this year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on January 24, 2026
Posted by: HANNAH2121
from PENNSYLVANIA
IT WAS GREAT VERY EASY TO USE VERY SELF EXPLANATORY
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax is awesome
on January 24, 2026
Posted by: tamdow8
from florida
turbo tax made it simple to file my taxes an quik return
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Superb!
on January 24, 2026
Posted by: ChB50
from Ohio
Good experience. I did not have to engage with a tax expert, but entry and advice along the way was seamless.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com