Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Too expensive
on January 24, 2026
Posted by: PhilG78
from TEXAS
The price is too expensive for someone who has consistently filed with turbotax over 10 years. There should be some type of discount for longevity.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: Kristalee143
from Pa
Easy to use. Very convenient, better then to a tax place
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and accurate
on January 24, 2026
Posted by: NickD1979
from 1383 Route 123 N
Fast and easy as always! Done within minutes and very accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest tax service
on January 24, 2026
Posted by: Drew07
from Arkansas
One of the easiest tax services to use. Will continue using it year after year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
too expensive
on January 24, 2026
Posted by: Lous78
from pennsyvania
too expensive compared to other software: the software makes it impossible to choose cheaper opetion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy
on January 24, 2026
Posted by: JTharp2689
from Florida
It was quick and easy to use and follow
Used it last year as well
Used it last year as well
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!
on January 24, 2026
Posted by: DDRick80
from Georgia
TurboTax was fast, easy, accurate, and explained everything very well! It gives confidence in filing return correctly!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 24, 2026
Posted by: Hayes25
from Texas
They did good good deed awesome we were happy with our outcome of it
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com