Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Did good
on January 24, 2026
Posted by: bekindallw
from kansas
Was ok very good help being cool did good, nice work for you all thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 24, 2026
Posted by: greggfletch1
from WA
I Have used Turbo Tax for 15 years. Very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 24, 2026
Posted by: timmod47
from ca
very good i like how easy it was, i will continue to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Took a while but was worth it, Thanx
on January 24, 2026
Posted by: cloudieloc
from Nebraska
I found this program to run longer than expected, however I am getting back more refund than I thought I would. This program looked for all possible credits for me and I appreciated that.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on January 24, 2026
Posted by: Zadok1022
from Illinois
Its easy to use and I will be using turbo tax for years to come
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on January 24, 2026
Posted by: good1234566
from north carolina
good to go easy affordable pay now or later. need to be patient
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax amazing
on January 24, 2026
Posted by: jimmyjamesh
from iowa
always a positive experience software is always on top of everything
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 24, 2026
Posted by: Mavis D
from MO
Easy to navigate, Will definitely use turbo tax again in the future
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com