Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Requested Review
on January 24, 2026
Posted by: Tippy L
from PO Box 1353
I use TurboTax every year. The step-by-step guidance and protection make it easy to file accurately from home.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so simple and quick!
on January 24, 2026
Posted by: Tamology
from Indiana, IN
Experience was amazing as always! We will continue to use Turbo Tax every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbotax
on January 24, 2026
Posted by: Anonymous
from Lowell, IN
Easy to use, walks you through the process very detailed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too Easy
on January 24, 2026
Posted by: SumNP
from Louisiana
I would rate TurboTax four stars due to its remarkably straightforward process, which makes tax filing much easier than I anticipated. However, the noticeable increase in price this year prevents me from giving it a perfect five-star rating. While I genuinely appreciate the efficiency and convenience of this product, the cost feels a bit steep, especially considering that I primarily use it to access and store my previous information. Despite the pricing concerns, I still find value in TurboTax and plan to use it again for my taxes next year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Accurate
on January 24, 2026
Posted by: slsososls
from Nebraska
always fast and accurate. I've used it for years with no issues
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peezy!
on January 24, 2026
Posted by: Eezy Peezy
from TN
Super easy to use! Super easy to use! Super easy to use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax ROCKS!
on January 24, 2026
Posted by: RicketyCricket
from OR
as always, the easiest format when it comes to filing both state and federal taxes ;)
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on January 24, 2026
Posted by: nicky8787
from ct
good, fast experience. I would recommend. Easy for beginners
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future."
Written by a customer while visiting turbotax.intuit.com