Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and intutive!
on January 24, 2026
Posted by: Flavielovescake
from Connecticut
Very easy to use and intuitive the name says it all!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works well
on January 24, 2026
Posted by: RADDED
from Kansas
Simple to navigate. Easy to file and can be done on my schedule without having to go elsewhere.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Efficient, Easy to Understand, Excellent
on January 24, 2026
Posted by: BaDingle
from Conway, AR
I've been using Turbo Tax for over 20 years and it has always been easy but it seems every year it gets easier. This year I did my taxes in under an hour and a half and that is with going to get all the digital forms needed by them. Really great way to do taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool!
on January 24, 2026
Posted by: TiredCitizen25
from Texas
It's a great tool, if you don't mind paying the fees. Having had it for so many years, the ability to simply transfer previous years information makes the process seamless. The guides, tips, and explanations provide reassurance you're on the right track. Everything is user friendly with great resources to use as needed if you run into a bump. Great experience overall!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Texas
on January 24, 2026
Posted by: MDSL10
from Texas
Good prompts and tracking. Took very little time. Been using TT for over 10 years all with great results
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax was straightforward and simple to use
on January 24, 2026
Posted by: ABC1979
from Maryland
Simple and easy to use. Was able to complete taxes in two days.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Matt6994
from Kansas
I had a very good experience when using turbo tax
The website was easy to navigate
The website was easy to navigate
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy with TT
on January 24, 2026
Posted by: zekesdad34
from north carolina
I was very happy and satisfied with the service provided.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com