Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
GREAT EXPERIENCE!
on January 24, 2026
Posted by: KEB67
from Wisconsin
So quick and easy, almost made doing taxes enjoyable!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Q and E
on January 24, 2026
Posted by: ZM2882
from Michigan
Quick and easy to use. Filed and completed in under 30 min.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax OK
on January 24, 2026
Posted by: Pothier
from Texas
Was fairly user friendly with exception of verification cod
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on January 24, 2026
Posted by: Kaylascott
from florida
I am committed to using this program every year to file my taxes. So quick andefficient. Of ourse, I love that it stores my information so I won't have to look it up again. Just a quick easy service.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
She did an incredible jobe
on January 24, 2026
Posted by: Dm5279
from Tennessee
She helped get my return revisited and fixed fast she did an outstanding job
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TOO EXPENSIVE!
on January 24, 2026
Posted by: Rippedoffstu
from Colorado
Nickel and dime you at every opportunity. Too expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on January 24, 2026
Posted by: Ehst57
from New Jersey
Easy and quick! Very accurate and seamless even with it being my first year with my newborn!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
quick but expensive
on January 24, 2026
Posted by: bbirzes
from PA
was easy and quick but they kinda scammed me to be honest with all these weird fees they only show you at e dad you cant dispute or review or anything
Written by a customer while visiting turbotax.intuit.com