Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome and Easy
on January 24, 2026
Posted by: Joshr3i77y
from Massachusetts
The app was easy and user friendly. I found it very easy to do my own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax ROCKS !!!!!
on January 24, 2026
Posted by: Big Moneys72
from Stockton Ca
VERY SIMPLE i LIKE THE FACT YOU CAN GO BACK AND REVIEW OVER AND OVER . THAT HAS HELPED ME IMPROVE DOING PERSONAL TAXES
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
perfection
on January 24, 2026
Posted by: nickcasas313
from Michigan
Made the process smooth and to the point! You get it done fast!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT 100% Free!!!
on January 24, 2026
Posted by: cher78
from pa
Better option to not choose the five days sooner with all the other processing fees. I could have save 115 dollars I could have used for something else. Stop advertising this service is free absolutely false advertising. Next year will find a cheaper or fee option. But of course, our tax bracket makes us pay to file just for paying our taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Bobbieleigh
from TN
It was great. no issues at all. thank you. appreciate it
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2025 Taxes
on January 24, 2026
Posted by: Benstaxes
from WI
To many hidden fees that don’t show until the end of the program
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filing
on January 24, 2026
Posted by: poolman69
from IL
Filing my taxes with TurboTax is very easy. I have been using TurboTax for 5 years
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done with ease
on January 24, 2026
Posted by: DaltonM
from Washington
The interface is user-friendly, enabling you to efficiently locate answers to your inquiries with minimal effort.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com