Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
fees
on January 24, 2026
Posted by: Anonymous
from Oh
Not happy you added $35 fee for direct deposit with no option to mail.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product
on January 24, 2026
Posted by: rtj730
from NJ
The Turbo Tax Product is very good, Will use it again
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good stuff
on January 24, 2026
Posted by: Firemedic 301
from texas
always easy to use ! can recommend and has always worked well for me
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 24, 2026
Posted by: megul
from Georgia
MY EXPERIENCE WAS A GREAT ONE. I WAS ABLE TO ASK QUESTIONS AND GET HELP
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used it for years
on January 24, 2026
Posted by: relder06
from Oregon
guides well through the process and identifies any mistakes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: Happy camper 1234
from California, CA
It’s was great it was easy to use and it did not take long to finish
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too many fees
on January 24, 2026
Posted by: JT1144
from IN
Too many fees. Took over $300 from me for a "free" service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal turbo tax user
on January 24, 2026
Posted by: ktal2169
from tx
i have used turbo tax for years! it is so easy to use and if you have question, whether you pay to have a tax advisor or not, you will always find your answer.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on."
Written by a customer while visiting turbotax.intuit.com