Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is the only way to go for dependability!
on January 24, 2026
Posted by: PLDoll
from South Carolina SC
Turbo Tax is easy to use with all the assistance every step of the way. Turbo Tax also checks for the uncommon taxes that may apply to our return. We've been using Turbo Tax for many years and will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was great
on January 24, 2026
Posted by: Tay2525
from PA
Turbo tax is great,so easy to do yourself! Will use again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love using TurboTax
on January 24, 2026
Posted by: Borup4
from Arizona
The program is very easy to use and when you have a question, you can chat easily to find answers. I've used this program for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great
on January 24, 2026
Posted by: Donna S 2025
from 3413 S. Kansas Ave
Taxes went smoothly for 2025, looking forward to next year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on January 24, 2026
Posted by: elMike1956
from arizona
TurboTax made filing my taxes surprisingly easy. The step-by-step questions felt clear, and it caught deductions I would’ve missed. Importing my W-2 and previous return saved time. The only downside is the upgrade prompts and added fees, but overall it’s fast, reliable, and beginner-friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good but....
on January 24, 2026
Posted by: jojounder1996
from Tennessee
as far as functionality goes works great and easy to follow steps. down side I have noticed price keeps going up. They keep adding new fees or raising prices even though I am doing most of the work. other than that great just wish there was a bit cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 24, 2026
Posted by: Mitty2025
from NY
TurboTax is quick and easy, fees are reasonable and I never have to worry about missing news deductions. They double check returns and any issues I am notified right away.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 24, 2026
Posted by: Joan96
from Colorado,CO
Easy to use interface to lots of helpful tools. Gives you a peace of mind when it comes to taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes."
Written by a customer while visiting turbotax.intuit.com