Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great tool
on January 28, 2026
Posted by: Gmama2
from Fl
I love using this tool, it’s awesome. It makes during your taxes very easy and I love the fact that it explains everything
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Deceptive
on January 28, 2026
Posted by: KM8693
from NY
It's deceptive. Ends up costing way more than is initially suggested
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 28, 2026
Posted by: Kevinshjr
from NJ
Turbo tax is great, it was very easy and got me the most money
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfaction
on January 28, 2026
Posted by: TT for HBC123
from FL
Been using these services for a few years and I'm completely satisfied, through and tough.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax tool
on January 28, 2026
Posted by: Anonymous
from Missouri
Fast and easy to use, that's why I use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbox tax app
on January 28, 2026
Posted by: emoney1121
from new jersey
turbo tax was very easy to use and helpful and above all free
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is horrible
on January 28, 2026
Posted by: Rob2745
from Florida
Every year my income tax goes down and there’s always at least one issue this is probably the worst tax service available it will definitely be my last time using turbo tax and if my taxes aren’t accepted this time (after redoing them 3 times) I’ll just give up and have someone file them for
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you!
on January 28, 2026
Posted by: GT Fotog
from Az
I use Turbo Tax every year for the step by step help in filing correctly and not missing any important deductions.
It is well worth the fees!
It is well worth the fees!
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com