Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
A+++
on January 24, 2026
Posted by: MrFrankies94
from Fostoria, MI
It was very frustrating this year, but on phone Representative was very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved how easy it was
on January 24, 2026
Posted by: ROME01
from Texas
loved how it makes it easy for anyone to do their taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Chewaun
from Minnesota
Was very helpful of finding everything I needed for the first time filing
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Accurate
on January 24, 2026
Posted by: OreoandLuna
from Indiana
It was easy and self explanatory if you have the patience and time to do it
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great if doesn't time out.
on January 24, 2026
Posted by: BubblesMachine2016
from Nebraska
Everything was great, except it kept timing out, giving me the spinning wheel, and I had to keep redoing things I already did. Otherwise, great help and resourceful software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to file
on January 24, 2026
Posted by: Big bee 301
from Michigan
great experience with filing my taxes easy to find
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on January 24, 2026
Posted by: patb11
from Minnesota
Great product, I will continue to use TurboTax in the future as i have had no issues with my returns and TurboTax walks you through everything
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you for being easy to use!
on January 24, 2026
Posted by: Willbot
from Mass
I have been using TurboTax since 2004 and have never had a bad experience. In fact, the ease of use has been easier as the site has improved over the years
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com