Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Why bother going to an tax consultant?
on January 24, 2026
Posted by: Jpalello
from Wisconsin
Pretty easy to navigate. Canceled our regular appointments in person an spend 200 each year for turbo tax. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
my easy return
on January 24, 2026
Posted by: stew5257
from Georgia
always easy to do and fast to accomplish. Great service as well and keeps you informed all through the year!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Hidden Fees
on January 24, 2026
Posted by: xxxx12345566
from Indiana
The Hidden fees and extra charges to have my money deposited into my bank. Last year I will ever use turbo tax almost $200 I'm out of. It would be nice if you all were upfront about ALL FEES. Will b leaving numerous reviews on social media as well as other outlets
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax review
on January 24, 2026
Posted by: Wteturner1966
from Tennessee
My only issue with Turbo Tax vs HRBlock is that Turbo Tax didn't have all the new tax laws updates in Mid January so I had to wait a couple weeks for the new updates to show up before I could complete my return
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was amazing
on January 24, 2026
Posted by: Miranda2008
from New York NY
It went very well definitely was really quick and easy to use !!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is fast and accurate
on January 24, 2026
Posted by: Puppylove26
from IN
Turbo was fast and helpful getting the refund that I earned
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great.
on January 24, 2026
Posted by: 1REO
from North Carolina
I have used turbo tax for a few years now and it is so easy to use. Just do what it says.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It really is simple
on January 24, 2026
Posted by: Noodles1946
from 1108 Ledge Ln
Easy Peasy/ even for a 79 year old. The prompts are easy to follow
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com