Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turborax
on January 24, 2026
Posted by: Lori426
from Ohio
Was very helpful. Was easy to follow instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 24, 2026
Posted by: DewCa
from rhode island
Super easy to use and helps you understand why you do or don't qualify for certain deductions. Couldn't get any easier than this!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy as always
on January 24, 2026
Posted by: koko2019
from Alabama
Super easy have used for 10 years and I have never had an issue
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good services clear , sometimes ask for document d
on January 24, 2026
Posted by: Anonymous
from Florida
good services clear , sometimes ask for document does not exist but other than that ok
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbo Tax.
on January 24, 2026
Posted by: Lowell Mc
from Florida
Turbo Tax is an efficient and accurate way to file simple tax returns. It gives the right amount of help and guidance to complete the process in a timely manner. My return is easy and Turbo Tax makes it even easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I will always use turbotax
on January 24, 2026
Posted by: walley84
from Wisconsin
very good and easy to use and will recommended it to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful
on January 24, 2026
Posted by: Bugsmom80
from Florida
Very easy to use, even with our extra tax situations this year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use
on January 24, 2026
Posted by: Sig7
from Florida
Turbotax guided you through the process, made great recommendation to get as much of the tax breaks as possible and I love how my W-2 info automatically transferred.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com