Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Product
on January 28, 2026
Posted by: LWhyte
from PA
The software is easy to use, and the fees are affordable and worth it. I have been using TurboTax for many years and they have always made tax time a breeze.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple to use
on January 28, 2026
Posted by: Dyanabanana
from Illinois
It is very simple to use. I use it every year. Never have to search for last years info.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 28, 2026
Posted by: Golden red
from North Carolina
It was simple and fast . I appreciated the help. I will use the system next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on January 28, 2026
Posted by: LindseyFG
from Virginia
Good, and easy to use! I will be using this product again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on January 28, 2026
Posted by: olson4
from Wisconsin
This product is safe and easy to use. It helps you throughout the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 28, 2026
Posted by: cyep
from new york
easy to use and understand, i recommend using turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Kev313
from Michigan
Best way to file taxes I have been using turbo tax for about 4-5 years now.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use
on January 28, 2026
Posted by: Bill5236
from Colorado
Turbo tax was easy to use. However I had to type in all my information as I could not get it to transfer from last year. This caused a time delay as I needed to verify everything was correct.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com