Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 24, 2026
Posted by: tatertx
from tx
i did not use help
everything was self explanantorythanks for the time
everything was self explanantorythanks for the time
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is User Friendly
on January 24, 2026
Posted by: BigT28
from Ohio
TurboTax is my go to tax filing company. I can complete my returns by my self and they do offer helpful AI assistance to guide me with different sections that I do not understand. I believe I become more knowledgeable every year using TurboTax and my tax return is in my hands.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very nicely done, TurboTax
on January 24, 2026
Posted by: Fishdo
from Arizona
TurboTax is very easy to use well put together And very nice features
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo is great
on January 24, 2026
Posted by: tazzman2200
from North Carolina
it was easy to move thru and efile my returns all was great
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 24, 2026
Posted by: lockdoc001
from Michigan
I have used Turbo Tax for many years, it is user friendly and trustworthy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
changed a lot, but okay
on January 24, 2026
Posted by: yuu2345
from fl
easy step by step process, easy to navigate through
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax great
on January 24, 2026
Posted by: elliemae65
from Michigan
It was easy to use I always use turbo tax for accuracy
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great.
on January 24, 2026
Posted by: Kasper Kat
from Tennessee
I like using Turbo Tax. It is Easy to use and Convenient.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com