Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to Use!
on January 23, 2026
Posted by: TurboMasey
from Texas
Such a great and easy process! I enjoy using the website!
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very great
on January 23, 2026
Posted by: wonder woman1
from fl
TurboTax is very, very great, love it.
like using TurboTax every year
like using TurboTax every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing taxes sucks
on January 23, 2026
Posted by: Zakarooski
from Ohio
Turbotax doesn’t make filing your taxes fun or relaxing but it makes it suck less without paying someone hundreds of dollars to do it for you
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great.
on January 23, 2026
Posted by: Tinojr
from Rochester, MN
great flow and step by step instructions. try them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is user friendly
on January 23, 2026
Posted by: bossman19888891
from colorado
very user friendly and accurate. prompts make things easy to fill out and follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on January 23, 2026
Posted by: carebear75
from Franklin ohio
it was good and it helped me out alot thank you guys
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!!!!
on January 23, 2026
Posted by: Rocko69
from California
Always Happy with TurboTax, they never let me down, Love this product and am a return customer of many years, Thanks TurboTax....
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Convenient, but not poverty friendly
on January 23, 2026
Posted by: MStor
from NC
Forced to spend more than a credit saved me to be able to file the mandatory credit information.
Written by a customer while visiting turbotax.intuit.com