Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(76,231 Reviews)
Rating breakdown 76,231 reviews
5 Stars
57,149
4 Stars
8,306
3 Stars
3,606
2 Stars
2,243
1 Star
4,927
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TOO MANY ADD ONS :(
on January 23, 2026
Posted by: Bnelson7899
from California
Way too many add-on charges! It’s ridiculous that I can’t pay with my refund or deposit it without having to spend extra money. Might just become a tax expert and file by mail next year. Really disappointed in TurboTax this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 23, 2026
Posted by: Shavell
from Michigan
I really enjoyed preparing my taxes with turbo tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on January 23, 2026
Posted by: b2854
from new mexico
good experience, I would recommend it to a friend. bit expensive still tho.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Getting scammed with extra fees
on January 23, 2026
Posted by: Jordan2886
from VA
I have used TurboTax for years but I will be filing with another program next year. The additional fees are getting ridiculous. I had to pay an additional $70 just to have the cost of filing deducted from my return, and to have it deposited in my bank account. I do not want to open a Credit Karma bank account and I should not be penalized for it! These things used to be free. I'm so done with this company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great easy to do fine helper
on January 23, 2026
Posted by: Shelley bear
from Ohio
Did a great job easy straight forward nic work easy to do yrself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very help fill easy to understand
on January 23, 2026
Posted by: Anonymous
from missouri
easy to use thank you for the help when needed! thank you turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It is great!
on January 23, 2026
Posted by: Clare12
from Minnesota
Was easy and nice that it saves my past years data!
It is accurate, and has easy guidance. I enjoy all the different features it offers!
It is accurate, and has easy guidance. I enjoy all the different features it offers!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and good price
on January 23, 2026
Posted by: Danita 65
from South Carolina
It was a good experience and a great price I would highly recommend
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com