Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
easy to use
on January 23, 2026
Posted by: b2854
from new mexico
good experience, I would recommend it to a friend. bit expensive still tho.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Getting scammed with extra fees
on January 23, 2026
Posted by: Jordan2886
from VA
I have used TurboTax for years but I will be filing with another program next year. The additional fees are getting ridiculous. I had to pay an additional $70 just to have the cost of filing deducted from my return, and to have it deposited in my bank account. I do not want to open a Credit Karma bank account and I should not be penalized for it! These things used to be free. I'm so done with this company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great easy to do fine helper
on January 23, 2026
Posted by: Shelley bear
from Ohio
Did a great job easy straight forward nic work easy to do yrself
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very help fill easy to understand
on January 23, 2026
Posted by: Anonymous
from missouri
easy to use thank you for the help when needed! thank you turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It is great!
on January 23, 2026
Posted by: Clare12
from Minnesota
Was easy and nice that it saves my past years data!
It is accurate, and has easy guidance. I enjoy all the different features it offers!
It is accurate, and has easy guidance. I enjoy all the different features it offers!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and good price
on January 23, 2026
Posted by: Danita 65
from South Carolina
It was a good experience and a great price I would highly recommend
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible never again.
on January 23, 2026
Posted by: Franknpunk
from Fl
I was tricked into using services I did not want or need and ended up paying 89 dollars for a free service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Does the job
on January 23, 2026
Posted by: Fruity2566
from Georgia
Good filling features but why all these fees though.
Written by a customer while visiting turbotax.intuit.com