Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax rocks
on January 23, 2026
Posted by: Zackie2
from Washington
Been using turbo tax for several years now and I love it
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is om
on January 23, 2026
Posted by: Barhamville
from South Carolina
Had little problems in completing my taxes. I would probably refer to others
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 23, 2026
Posted by: Digger1965
from Wisconsin
The program was easy to use. And very helpful during the walk through
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TY TurboTax
on January 23, 2026
Posted by: AdrJcr
from WA
As smooth as always! Thank you TurboTax for making the process easy and accessible.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Just don't...
on January 23, 2026
Posted by: Andy A87
from Kansas
Didn't realize it ran my card before I even filed my taxes. I was just doing an estimate. Was going to have my sister do my taxes as her first year as a tax professional. I guess that won't happen. Last year ever using TurboTax, all they care about is making money. Too many advertisements about paying more money for their additional services
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth using!
on January 23, 2026
Posted by: FollowJesusNotTheWorld
from Colorado
Easy to use, accurate, helpful, makes me feel confident about doing my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TOO MANY ADD ONS :(
on January 23, 2026
Posted by: Bnelson7899
from California
Way too many add-on charges! It’s ridiculous that I can’t pay with my refund or deposit it without having to spend extra money. Might just become a tax expert and file by mail next year. Really disappointed in TurboTax this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 23, 2026
Posted by: Shavell
from Michigan
I really enjoyed preparing my taxes with turbo tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com