Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBOTAX THE BEST
on January 23, 2026
Posted by: MELLOWGEE
from TEXAS
EASY TO USE! GREAT UPDATES ON TAX LAWS! GREAT EXPLANATION IF YOU GET CONFUSED.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is awesome
on January 23, 2026
Posted by: Whichone
from California
The new format was slightly different from last year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy self file option
on January 23, 2026
Posted by: Sunflowerjunkie
from 538 Wooten Road apartment b
Easy self file option, reviews every tax credit possible to get you the best return. Easy Free and paid options
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SASHA
on January 23, 2026
Posted by: Smonroy0621
from CA
10/10 very easy to use. Simple and helpful guidance each step.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on January 23, 2026
Posted by: Trevin113
from Texas, Tx
Easy to use and fast. I use the same service every year, no complaints!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 23, 2026
Posted by: RougeOne
from TX
Many many years using TurboTax. quick and easy as always.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've had a great experience
on January 23, 2026
Posted by: TKerr5101
from IL
Very kind and geniune customer service. She was equipt with the answers and I really appreciate the awesome customer service.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy-to-use
on January 23, 2026
Posted by: Antique40
from Pa
Simple and easy pretty self explanatory and i was happy with what I was getting back
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com