Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,307 Reviews)
Rating breakdown 87,307 reviews
5 Stars
64,853
4 Stars
9,602
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome
on January 23, 2026
Posted by: tnc20_loves_la playa
from tn
its easy to use and always gets it right. i love using it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unhelpful
on January 23, 2026
Posted by: ahdklajslkdfjaklsjdf
from AZ
I was very upset that they did not give me the option to have my state tax electronically deposited. When I put in my bank account information it said the amount that would be deposited and it was only the amount for the Federal. I keep waiting for something to come up for the state and it never did. When I clicked on help to understand why or see if I missed something, it just kept sending my in a vicious circle of questions and now answers until the questions it was asking did not even pertain to my original question. And when I am filing my taxes I don't want to be interrupted to do a survey on how you are doing for me. I just want to get it done. Stop with the stupid interruptions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, breezy!
on January 23, 2026
Posted by: Olesa
from Fl
Easy and breezy. Easy on the eyes, and comprehensible. Helps me a lot, given that I am aversive to these forms. They gave helpful suggestions and guided me through the process of additional deductions, which increased my tax return. I love this product.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy and fast
on January 23, 2026
Posted by: Kenn45
from Ms
this year was even better than last year TurboTax is easy fast
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my go to!
on January 23, 2026
Posted by: Heathery6483
from Hawaii
Always easy to get through entire tax filing process. I have used TurboTax for years and will continue to as well as refer people to!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is top tier!
on January 23, 2026
Posted by: Johnson C
from Louisiana
Using TurboTax made filing for my taxes easy and with lesser headaches than trying to file taxes myself. It was fast and easy and took less than 30 minutes to file both my Federal and State taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Veronica70
from South Dakota
It was easy to use
And I believe I got what I expected to get
And I believe I got what I expected to get
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on January 23, 2026
Posted by: Skogen1
from Marysville,Washington
I was my first time and it was easier than I thought it would be
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com