Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,307 Reviews)
Rating breakdown 87,307 reviews
5 Stars
64,853
4 Stars
9,602
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is Awesome
on January 23, 2026
Posted by: Jenn4184
from New York
Easy to navigate the site. The guidance was great.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's cool
on January 23, 2026
Posted by: Iyamia
from Philadelphia
It was easy understanding it was easy to navigate threw the app to file my taxes and was easy to fix the issues needed
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Moose957
from 1653 Melrose Ave
Great experience using this online, since being a long time user of turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its easy to use
on January 23, 2026
Posted by: MattRader
from troy Mo
its simple to use. it was fast and easy to complete my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on January 23, 2026
Posted by: Posidons mom
from Ky
Easy very fast convention not a bad price either !
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 23, 2026
Posted by: Anonymous
from Kansas
Good.
It gave ne my credits unlike taxation. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
It's great to know that you were satisfied with your refund amount. We appreciate your trust in TurboTax, and look forward to assisting you again in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 23, 2026
Posted by: smarie1998
from PA
I use turbo tax every year. never had an issue. Always simple and easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than
on January 23, 2026
Posted by: 515Monk
from Iowa
Went smoothly just hoping to hear back about this advance
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We know that accessing your funds quickly is important at tax time, and we're thrilled to hear that your refund was processed promptly. Thank you for taking the time to share your review with us!
Written by a customer while visiting turbotax.intuit.com