Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,307 Reviews)
Rating breakdown 87,307 reviews
5 Stars
64,853
4 Stars
9,602
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax was good, no longer the best.
on January 23, 2026
Posted by: JCJ26
from Texas
The fact that becoming unemployed and needing to enter a 1099-G prevents you from using the free service, literally preying on those struggling that need their own money returned to them the most, makes this the last year I'll ever use your product. Ridiculous.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 23, 2026
Posted by: MARCUS1963
from Mississppi
It was wonderful AND DELGIHTFULL iT WAS THE BEST. gREAT JOB
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Read the fine print
on January 23, 2026
Posted by: Pseudonym7
from MN
TurboTax has gone down hill. Disappointed that everything is hidden with paywalls and done in a way to confuse and scam people.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
So and so
on January 23, 2026
Posted by: Damanisme
from Warren ohio
Taking to long and it's exhausting finish so already for real
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
15 Years of Stress-Free Filing
on January 23, 2026
Posted by: MattyDee80
from California
TurboTax has always been a great tool to take the stress and complexity out of filing taxes. The last two years, especially, have been notable for how good they've become at walking the user through exceptions and nuances of reporting. I'm so thankful to have used them for the last fifteen years!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
too many fees and costs
on January 23, 2026
Posted by: nfkjwnefwfnkjw
from Nv
Fees,Fees, Fees..... too many. Charge to efile?Really?
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 23, 2026
Posted by: Lexie122
from California
I really enjoyed that I was able to File my taxes in such a short amount of time just from my home.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is so easy to use its amazing
on January 23, 2026
Posted by: lezleynicole31
from illinois
easy and quick and so helpful with any questions!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com