Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,307 Reviews)
Rating breakdown 87,307 reviews
5 Stars
64,853
4 Stars
9,602
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So easy
on January 23, 2026
Posted by: Cyndi1980
from north carolina
Great app, the guidance is unparalleled to any other tax preparation service.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 23, 2026
Posted by: Lirette985
from Louisiana,La
Turbo tax was awesome and I would recomend it to everyone
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is the way to go
on January 23, 2026
Posted by: Spike1961
from New York
Everything is very easy to understand and complete.
The only problem we had is we did the extra which was supposed to be $40.00 and they charged our account $ 158 plus!! Not what we wanted at all!
The only problem we had is we did the extra which was supposed to be $40.00 and they charged our account $ 158 plus!! Not what we wanted at all!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on January 23, 2026
Posted by: mrs alexander
from ind
it was very easy i loved it easy to understand and
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Process
on January 23, 2026
Posted by: HayabusaGuy
from Kentucky
First Time using online process. it was easy to understand and process
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NO PROBLEMS
on January 23, 2026
Posted by: PRIMERREADY
from TN
PROCESS WAS QUICK AND EAST. I WOULD WAS VERY SATISFIED WITH PROGRAM.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Mcmullen25
from Florida
It was great! Easy to use and got it done quickly.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
great
on January 23, 2026
Posted by: missym83
from wi
charge too much, how do i get tubotax free filing. do i have to buy the program cd?
Written by a customer while visiting turbotax.intuit.com