Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,307 Reviews)
Rating breakdown 87,307 reviews
5 Stars
64,853
4 Stars
9,602
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy peasy.
on January 23, 2026
Posted by: Teddy2194
from Washington
Just easy. Super easy. Alarmingly easy. It's so easy you're gonna think it's a crime. You're gonna be like, "wow this is really easy... Am I breaking the law? Is it illegal for it to be this easy? Should I be worried about the FBI from here out?" But nah fam. That's just Turbo Tax having your back.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the BEST!
on January 23, 2026
Posted by: Turbee25
from Montana MT
Quick. easy, reliable perfect for us! don't like the fee but ok
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fees
on January 23, 2026
Posted by: bunnie606
from nevada
I am not happy with the extra taxes and fees it seems like turbo tax has now added on in order to file. I have been filing with Turbo tax for years and never had to pay any fees. Disapointed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome App
on January 23, 2026
Posted by: JJ518
from TX
Very easy to use and very helpful guidance every step of the way.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tt
on January 23, 2026
Posted by: i am abisdad
from nevada
takes a long time compaired to when they had the disc
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Honeybearmamabear
from New Mexico
Very easy to use. Quick. I was able to understand every credit and change.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is good
on January 23, 2026
Posted by: moremoney26
from nc
it wasn't quick but it was fairly easy they could use simpler words when explaining
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so amazing
on January 23, 2026
Posted by: tm0002
from ga
so easy to navigate and understand. will use again next year.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com