Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,307 Reviews)
Rating breakdown 87,307 reviews
5 Stars
64,853
4 Stars
9,602
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Awesome!
on January 23, 2026
Posted by: Brit0109
from Ohio
It had step by step instructions. It was very easy to file
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Much more simple on desktop
on January 23, 2026
Posted by: audiome
from Oregon
I would rather have the desktop version but then I would have to spend $200 on Win 11 and the desktop version is cheaper than filing on line.
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 23, 2026
Posted by: curlysue145
from pennslavania
awesome and well organized very easy to do and step by step
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 23, 2026
Posted by: AllieNikki3
from Mississippi
Very easy, step by step. And you can always ask for help from Tax expert
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on January 23, 2026
Posted by: Blessed105
from Connecticut
This was very helpful for my first time on this site
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
sweet
on January 23, 2026
Posted by: BS117
from oh
Thanks for all your help with my taxes, it was a delight.
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TubroTax is awesome,
on January 23, 2026
Posted by: MCOllie
from 20702 N Lake Pleasant Rd Apt 1090
Fast and easy to file, I use TubroTax every tax season year. I have never had any problem with filing. I will continue to use for a fast and easy way to file my taxes for me and my daughter.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 23, 2026
Posted by: DanloveLiz
from Florida
Very easy to use and very rasy to understand all questions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com