Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,307 Reviews)
Rating breakdown 87,307 reviews
5 Stars
64,853
4 Stars
9,602
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
$128 in Fees?
on January 23, 2026
Posted by: RPill
from Texas
I've used TurboTax for most of my adult life, and I've always known it to be a wonderfully convenient service. However, what once was a free service can now charge up to $128 between all the fees. I don't provide significant contributions, but I will be heavily considering an alternative method to filing my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: Mandeezie
from California
Great would recommend to anyone trying to file taxes on their own
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth, Easy, and Never had an issue.
on January 23, 2026
Posted by: Sirana
from Colorado
If this product had a name, it might be Edward Zelly. Because it is EZ and I've never had an issue with it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWSOME
on January 23, 2026
Posted by: VORY5000
from TEXAS
I BEEN USING THESE GUYS FOR YEARS I LOVE THEM.....
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Waste of time
on January 23, 2026
Posted by: 000wq
from Idaho
Took way too long to generate and file very simple tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!!!
on January 23, 2026
Posted by: Laura and Autumn
from Texas
Turbo Tax is so easy to deal with. Easy to understand and to help with my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
last year using
on January 23, 2026
Posted by: xjop
from arkansas
they hit you with hidden fees and shady wording. sucks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & Affordable
on January 23, 2026
Posted by: Blossom57
from New York
I've been using Turbotax for quite a few years now Its been easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com