Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So Easy!
on January 23, 2026
Posted by: AngJ2025
from Texas
TurboTax was quick and easy to use. It walked me through each step and provided additional information on the sidebar as desired.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I will never use again
on January 23, 2026
Posted by: Moxxxxxiday
from CA
I was forced to upgrade and a lot of the costs for upgrading are misleading and do not reflect the final total.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, simple, and accurate
on January 23, 2026
Posted by: Melcleaners
from MT
Used for many years, and always happy with my results!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: Franki K
from Tx
Great service, accurate, helpful, good guidance, good service
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok
on January 23, 2026
Posted by: Static411
from Ct
Kinda of slow and clunky compared to previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax, this is the only thing I use
on January 23, 2026
Posted by: kay SHEEEEE
from Virginia
THANKS TURBO TAX, I APPRECIATE YOU. XOXOXOXOXOXOXOXOXO
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 23, 2026
Posted by: Cisco12121235
from Kentucky
Everything went perfect!! It was easy to do my taxes I got great assistance from expert
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My opinion
on January 23, 2026
Posted by: Phat broad
from AZ
I've been using turbo tax for many years. It's easy to use and fairly quick to get it finished. Beats doing the hand written docs we had to use for many years.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com