Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast
on January 23, 2026
Posted by: Hardtohelp3
from MO
Fast and easy to use and understand. Hope everything else is as smooth
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 23, 2026
Posted by: suzie p mikes wife
from new york
great program. walks you threw everything you need to know, makes doing your taxes easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use.
on January 23, 2026
Posted by: RTexas2026
from TX
Easy to use and have helpful information to explain what the question is.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great and easy
on January 23, 2026
Posted by: Aws1022
from Arizona
quick and fast
upload documents quickly and smoothly
upload documents quickly and smoothly
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy save money get more!
on January 23, 2026
Posted by: Corey258988
from Harborcreek, PA
Quick and easy do it yourself tax filing service. Snap a picture and add pertinent information. Compatible with my iPhone and accurately filled in my forms. Saved me money and got me a bigger refund!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, fast, and inexpensive
on January 23, 2026
Posted by: Cpd9468
from WA
I have used turboTax for decades and it just keeps getting better and easier. It was so simple this year it only took me 26 minutes! The cost beats any tax preparer out there, too.
See you next year :)
See you next year :)
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: Ttw89
from Sc
Very helpful and kind I really appreciate the patience
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is good
on January 23, 2026
Posted by: 908troy
from Kentucky
Done it myself but charged $128. I thought I was being charged $59
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com