Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
yes
on January 23, 2026
Posted by: LittleHugsFruitBarrel
from ny
I really liked it. It was fun. Had to stop and redo it i had so much fun. Add an extra star because it was so much fun. doing this again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for Seniors!
on January 23, 2026
Posted by: JRA65
from MI
Switched this year from another major e-file partner. Felt Turbo Tax easier to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is fire!!
on January 23, 2026
Posted by: wittydiablo
from michigan
been using turbo tax for years love how easy it is use, and how all my data carries over from last year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user of Turbo Tax
on January 23, 2026
Posted by: PLG1976
from Oregon
Been using Turbo Tax for years and never been disappointed!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great tool for taxes
on January 23, 2026
Posted by: deerslayer46
from west virginia
easy to use, fast and efficient. the help tools are really useful
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Deception
on January 23, 2026
Posted by: Scooter292929
from NC
Deceptive tactics to get people to pay for things that are not necessary and are free on other sites. Like the early deposit. You didn't give an option for the standard deposit until i declined. That was misleading. Over it, next year I'm filing with someone else. Also, I feel like federal should have been free but I couldn't figure it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have used Turbotax for years and will continue.
on January 23, 2026
Posted by: kbs82
from al
instructions were very easy to understand. Turbotax guided me step by step
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 23, 2026
Posted by: Mandee2323
from Abilene Texas
I love Turbo tax, its so easy and quick to do your
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com