Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
LIAR!!!!
on January 23, 2026
Posted by: Chiefthunda
from Montana
this was supposed to be free but noooooo some how you tricked me into paying you over $130 YOU SUCK!!!! DECEPTIVE PUNK!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
0-200+ Real quick
on January 23, 2026
Posted by: Ripped_Off
from California
"Free" turned into a few hundred dollars real quick.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 23, 2026
Posted by: Lupac
from Nevada, NV
Fast and Easy, Very user friendly and will use it again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
used to be good
on January 23, 2026
Posted by: Anonymous
from ky
Absolute garbage now why do turbo tax used to be great when it was actually free, not I had to pay a decent amount.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax made me a happy gal
on January 23, 2026
Posted by: Paula2593
from ca
Program was easy to follow and not time consuming.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is GREAT!
on January 23, 2026
Posted by: Yungskeet
from Hogansville GA
Fast and easy and accurate. Anyone with a brain can use this!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 23, 2026
Posted by: crankz
from ok
great and easy to use and always accurate and afe to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Anonymous
from Louisiana
Very easy step by step process Accuracy and Great Features
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com