Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great
on January 23, 2026
Posted by: KeikoMika
from Texas
I found it easy to see and understand. The only problem I found was when I went to the part where they were trying to get me to pay extra money.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 23, 2026
Posted by: Daddy Angel
from Ohio
Easy tom complete, took less than an hour,
im sure i will use it again next year
im sure i will use it again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Money grab
on January 23, 2026
Posted by: Bruh61
from Virginia
Exploitative pricing system. Constantly trying to upsell and falsely advertising free or cheap filing but instead youre met with bogus reasons as to why you have to upgrade your filing method and charged ridiculous amounts of money. Its a money grab. The only reason I use this service is because my information is already saved here from previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is wonderful!
on January 23, 2026
Posted by: 1beauty125
from Orangeburg sc
very helpful easy use great refund never have an issue with what I'm doing when It comes to turbo tax .
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 23, 2026
Posted by: Trinastorm
from texas
Turbotax is very clear and concise and you can follow each step taking your time and even when theres a mistake the system will let you know
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is convenient
on January 23, 2026
Posted by: Kira64
from Texas
Quick and easy to use, saves previous years info which makes the process faster
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE IT
on January 23, 2026
Posted by: J2COUNTRY
from GEORGIA
EASY TO USE GREAT APP LOVE IT SO MUCH WOULD RECOMMEND
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been with Turbo tax for years
on January 23, 2026
Posted by: mccarsa26
from al
I have used turbo tax for years and it has been very efficient and easy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com