Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easier than expected
on April 14, 2026
Posted by: Lynn28021
from North Carolina
Never doing my own taxes was much easier than expected. I'm very nervous about doing it but it seems every thing went well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on April 14, 2026
Posted by: lexi444
from va
easy to use! been using it for years and don't see myself using anything else
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YES
on April 14, 2026
Posted by: JUDY JUDY
from CALIFORNIA
I DID ENGAGE WITH ONE OF YOUR EXPERTS. I LOVE THE FACT THAT SHE WAS VERY PROFESSIONAL, KIND, AND KNOWLEDGEABLE. YOUR EXPERT WAS ALSO PATIENT AND COURTEOUS. I AM SO BLESSED TO HAVE THE PLEASURE OF THIS PARTICULAR EXPERT. AS HECTIC AS MY DAY WAS, SHE ASSURED ME THAT WE WOULD GET THIS DONE. SHE WAS SO RIGHT BECAUSE WE DID I AM SO ECSTATIC, HAPPY, AND PLEASED. THIS YOUNG LADY DESERVES THE BEST IN LIFE. PLEASE LET HER KNOW THAT I TRULY APPRECIATE HER AND THAT SHE WAS A GOD TO ME TODAY. PLEASE LET HER KNOW HOW I FEEL.
THANK YOU,
THANK YOU,
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 14, 2026
Posted by: AS4466
from NY
Super Easy . Definitely worth the money. Took me an hour and a half tops
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on April 14, 2026
Posted by: Anonymous
from 801 Cedar Creek Circle
smooth transmission, easy to read, everything explained.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 14, 2026
Posted by: Sam12964
from OH
A very easy and user-friendly tax software you can use to file your tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 14, 2026
Posted by: User1318
from Texas
Super attention to details making the process so smooth.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax helped
on April 14, 2026
Posted by: Antneek1
from NY
I engaged with a TurboTax expert who helped me a great deal with her guidance. I trust the accuracy. The software was compatible with my browser. I like the AI feature and the interface.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com