Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
My experience
on January 23, 2026
Posted by: Forget my nickname
from Tennessee
Did not engage with anyone. Too many questions to get to filling my return. Ridiculious.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Information
on January 23, 2026
Posted by: Eric 1979
from 8804 NE 91st Ave
Easy to follow and accurate . The best way to complete taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was amazing
on January 23, 2026
Posted by: Janine18
from 3232 Dudley Ave
Easy, fast, and great to complete on my own. Following completely
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FANTASTIC AGAIN THIS YEAR TOO!
on January 23, 2026
Posted by: SALHLAMB
from AR
Turbo was FANTASTIC this year too!
The IRS verification methods were cumbersome but needed I guess????
The IRS verification methods were cumbersome but needed I guess????
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 23, 2026
Posted by: DJCT1976
from connecticut
loved it. super easy and helpful when needed. great experience
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on January 23, 2026
Posted by: VIKS98
from SLC,UT
VERY EASY AND FAST felt very smart submitting my tax and its very explanatory
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on January 23, 2026
Posted by: Jdvkes
from Illinois
Will continue to file with TurboTax- very happy with product.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Only average
on January 23, 2026
Posted by: RayNH70
from New Hampshire
Every year I used TurboTax. For two years I have had to file 1040 ES taxes, which TurboTax calculated. The following year Turbotax does not import this into the new year and each time I have to figure out where to input the 1040 ES payments.
Written by a customer while visiting turbotax.intuit.com