Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,308 Reviews)
Open Ratings Snapshot
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
New and challenging but greatT
on January 23, 2026
Posted by: Johnny Wee
from Iowa
Have not engaged with anyone YET! Guidance is also great.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Makes filing taxes stress-free
on January 23, 2026
Posted by: Elejoy
from Oregon
I'm always appreciative of the clarity and simplicity of using TurboTax, have used it for years and will definitely continue!
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 3, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Quick and Easy
on January 23, 2026
Posted by: BertoTheLesser
from Texas
The whole process was quick and easy. I like the way it guided my through.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great experience
on January 23, 2026
Posted by: Anonymous
from Texas
Was walked through entire process was a great experience. Would reccmend to any one
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is use to use
on January 23, 2026
Posted by: fefe daisy mae
from vermont
its easy to use i would recommend it to anyone that wants to file taxes
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Experience!!!
on January 23, 2026
Posted by: KiersKlind23
from Minnesota
Great experience. Timely and clear communication on form completion.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The best!!!!
on January 23, 2026
Posted by: Avitia3030
from Illinois
Fas, easy very helpful when needing assistance. I needed revision and it showed me step by step what needs to be checked on
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast!
on January 23, 2026
Posted by: RedwingsfanDadoffive
from Kentucky
Done in 36 minutes! Imported all my info from last year, added my my current info accurately and quickly!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
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