Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good stuff
on January 23, 2026
Posted by: Badrammy21
from FL
Easy to use I thought it would be more complex simplifies the process .
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT HELP
on January 23, 2026
Posted by: EVAK1977
from 2309 Swenson Place
ALWAYS HELPFUL WEBSITE THANK YOU FOR AN AMZING WEBSITE
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 23, 2026
Posted by: Unomi
from California
I've been using Turbo Tax for the past few years now. It's very simple to use and love the W2 import feature. It really streamlines the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good
on January 23, 2026
Posted by: ShellyD95
from Ohio
Very easy to use, easy to understand questions answered peomptly
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Turbo
on January 23, 2026
Posted by: ReyEli
from Texas
Quick, easy, simple. Constant requests for upgrading the tax filing plan was a little annoying, but I liked it still.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax helps
on January 23, 2026
Posted by: Daisy52
from New Mexico
I love the fact that I can get the help and clarifications I need to make accurate decisions on my taxes.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax rocks
on January 23, 2026
Posted by: bratbrit
from 219 Pebbles Street
It was great everything was so simple. Everything was explained with a great understanding they aim to keep you satified.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on January 23, 2026
Posted by: Lisaak
from PA
I have used Turbotax for years and they have always been the easiest, fastest, accurate way to complete taxes for me! Thanks Turbotax!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com