Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
fast
on January 23, 2026
Posted by: akwehipuahsdpjarfg
from Indiana
fast and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy!
on January 23, 2026
Posted by: Courtney2020
from CA
I usually have my taxes prepared for me every year; however, this year I decided to try TurboTax. I am glad that I did. It was so easy and took much less time than I had anticipated. The best thing was that I didn't have to wait for an appointment!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 23, 2026
Posted by: Lets get this done
from California
Good experience and very easy. Have used for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Best version yet!
on January 23, 2026
Posted by: steven595959
from California
Just did not like the consistent requests for MAX, otherwise this version was the best yet.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax!
on January 23, 2026
Posted by: Jazz12392
from Alabama
Easy to use! I have been using TurboTax for years and I don't need to use any other tax service!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is okay to use
on January 23, 2026
Posted by: Sippi32
from New York, NY
I love to use turbo tax every year because its simple. I dislike all the fees that are taking because it mentions that its free to file taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Freespirit1986
from Georgia
It was easy to use, and anyone can do it. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is all I use
on January 23, 2026
Posted by: Mads9719
from SD
It was very easy and straightforward to use. I was able to import my W2s without entering the information myself
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com