Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to file online
on January 23, 2026
Posted by: mr_bubbles
from il
very quick to setup an account and file all my taxes online
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax did good
on January 23, 2026
Posted by: kris4321
from michigan
turbo tax did everything they could to help me i couldn't be happier
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: Mkmklc
from Illinois
Great service awesome.thank you!!!!! Aaaaaaplusdss
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Prep
on January 23, 2026
Posted by: xyzabcdefghijk
from Alabama
Easy to understand. Questions were answered where you understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
what a day to not pay
on January 23, 2026
Posted by: matq
from wisconsin
turbo tax put me into a loop with the pay by return. Would not accept payment from them themself. had to pay out of pocket spent a hour on the phone with a wonderful lady Jasmin the attempted to help to no avail. 5 stars for support 0 stars for the software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the only way to go!!!!!!!!!!!!!!!!!!!
on January 23, 2026
Posted by: BillyBob106
from FL
Absolutely easy filing plus very reasonable price
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy
on January 23, 2026
Posted by: Lori228
from pa
hi easy to use, turbo tax is fast and user friendly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AMAZING
on January 23, 2026
Posted by: andy011
from Houston,TX
Very accessible reliable and easy to use and doesn't take to long to file jointly
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com