Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
State tax sucked
on January 23, 2026
Posted by: KMart235698
from Oklahoma
Federal was fine duel state was not very hard to understand why I was paying a full years tax and only lived there 5 months
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome
on January 23, 2026
Posted by: Dewey11
from Arizona
Easy to follow along,Accuracy,Guidance,Would highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not satisfied
on January 23, 2026
Posted by: BA1962
from Ms.
I've used Turbo tax for years now and have always been happy with them until now. It made me upgrade saying it was due to me now having a medicare form. I don't have a medicare fiorm. pretty sure I will not use them next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 23, 2026
Posted by: PS2812
from PA
This site is easy to use and fast.I like the simplicity of it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
overcharging
on January 23, 2026
Posted by: rich76rich
from fl
2 basic forms should not be a $49 charge just letting you know
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is a must
on January 23, 2026
Posted by: m45633
from colorado
i love using this it was my first time using turbo tax and it was so easy and faster
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 23, 2026
Posted by: Golfernutt
from Tennessee
Been using Turbo Tax for many years and it is always easy to use and accurate.
What I don’t care for is being charged $49 because my ezform has a one line item for taxable interest. If I had a number of investments I could understand but one CD line cost me 5% of my CD.
What I don’t care for is being charged $49 because my ezform has a one line item for taxable interest. If I had a number of investments I could understand but one CD line cost me 5% of my CD.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is so quick and easy
on January 23, 2026
Posted by: riahbabyy
from texas
Very quick and easy, i know a lot of people around me who also use turbo tax and love it
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com