Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and easy
on January 23, 2026
Posted by: STT69
from Utah
Super-fast and easy to use. Explain everything in detail.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 23, 2026
Posted by: Helen719
from CA
Easy formats and information as needed for review to ensure completeness/accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not guided through medical deductions on original
on January 23, 2026
Posted by: Con artist
from In
The last 3 years the information has guided me through my medical 1095-a form this year it did not take me through that page at all and then I was charged another $40 after having to refile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax?!? There's No Other Place!!
on January 23, 2026
Posted by: LakiaJ
from FL
I've been using TurboTax for about 20years. The information is always up to date with the latest rules and regulations, my previous information is saved to my account making it easier and faster to file, and it doesn't cost me an arm and a leg! TurboTax is so easy, that I've shown multiple people how to use it and now they use it to file their taxes too! Why would I go anywhere else?!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not free like they advertise
on January 23, 2026
Posted by: Ayeshatv
from 2104 N Cahuenga Blvd, Apt 202
Credit carma said it was free but I still got charged over $100
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy!
on January 23, 2026
Posted by: Katie773
from Mo
Super easy to do, much faster than other programs . Cut my time in half.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not too shabby
on January 23, 2026
Posted by: BustMastaKow
from TX
I love using this service. It makes taxes easier than going to work most days.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 23, 2026
Posted by: CeeCee88
from Nebraska
I use Turbo each year and its been easy to do and accurate.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com