Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thankful for Turbo Tax
on January 23, 2026
Posted by: mys2rious
from colorado
Only place I trust for my taxes for the last decade. Its always a smooth and easy process and affordable. Very satisfied with Turbo tax and highly recommend them.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Works well but wastes your time
on January 23, 2026
Posted by: DavidJam15
from NM
TurboTax works well but the process is not streamlined. I find myself confirming the same information multiple times, and continually having to decline upgrading to MAX.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It gets the job done!
on January 23, 2026
Posted by: Dackeri12
from Michigan
I thought the whole process and platform was very easy to navigate.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!
on January 23, 2026
Posted by: Tomboy2026
from Kansas
Tool is great - easy to use. Very helpful when needed and you have questions - answers are clear and precise.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good
on January 23, 2026
Posted by: TT76
from Illinois
I really do like TurboTax, but an app that supposed to be free and I still end up paying $128 is not right.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: Taxescompletedwuthease
from TN
Using TurboTax was very easy. I feel very confident in using it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 23, 2026
Posted by: Kristine F
from Utah
It was easy as always. We have filed our taxes with Turbo Tax for over 10 years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 23, 2026
Posted by: Hlme
from Indiana
Easy and fast I file every year with turboTax of love them
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com