Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
unwanted up grade
on January 23, 2026
Posted by: jacgarcia77
from utah
it made me upgrade when i didnt want to it should have told me whenm i started i would have to up grade
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love turbo tax
on January 23, 2026
Posted by: kalli 333
from Nevada
turbo tax has always been accurate with my taxes and if there are any problems they let you know immediately.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on January 23, 2026
Posted by: Celestial0301
from Texas
Love the security and privacy of the whole application
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 23, 2026
Posted by: chris3368
from RI
Helpful and streamlined. Answered all of my questions
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 23, 2026
Posted by: JKMcNeal
from Wi
TurboTax is Very helpful I always feel confident in doing my taxes on TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Awesome
on January 23, 2026
Posted by: Shakabar60
from 906 Cibolo Trail
Easy to use and convenient. Didn't realize it cost for doing taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a life saver
on January 23, 2026
Posted by: Damon49H
from Maryland
I like the ease of use with TurboTax, I am a committed user and I make sure I recommend to all my friends.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Stuff, Mostly
on January 23, 2026
Posted by: JDH7713
from Massachusetts, MA
Did not need the experts, product is self-explanatory, easy to navigate and has help along the way which is great. Price is a little high but mostly worth it. Would love some sort of discount for returning customers.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com