Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Done in an hour.
on January 27, 2025
Posted by: Johnny Cad
from Illinois
It's easy. Took an hour and a half to do it all with Auto deposit.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Free file would be cool.
on January 27, 2025
Posted by: Anonymous
Convenient and most of the tools work well. Would be great if taxpayers weren't coerced into using platforms like TurboTax and could file for free, like the good ol' days. Again, it's really convenient and fast, especially for us poors who don't own a home or have major investments, but I am not a fan of the amount of lobbying TT has done to ensure that they have a captive consumer audience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Yay…
on January 27, 2025
Posted by: Dill97
Suppose to be free. Least that’s what it is advertised as! Make sure you do you part and stop doing that…
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Processing fees
on January 27, 2025
Posted by: Johnco396
from Michigan
The tax preparation and fees are all good for the services that they provide. The bank processing fee that they spring on you at the end is atrocious. Apparently they use a third party vendor/bank to process payments and charge you $40.00. I will be looking at other options for my taxes next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Would be 5 stars but.....
on January 27, 2025
Posted by: mwilki
from Oklahoma
I liked it better when they did the actual FREE version that is the only reason I didn't give it 5 stars. We are now forced to have to pay to use it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 27, 2025
Posted by: Jo1002
Turbo tax is Always easy to use, very affordable and quick
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is the best!
on January 27, 2025
Posted by: Sie8
from Chesapeake, Va.
The process is quick and easy! The helpful notes and tips throughout the process makes it easier to file taxes and understand tax jargon!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome.
on January 27, 2025
Posted by: Alfred19
from Beaumont, Texas
Less hassle. No stress and it's excellent. Hopefully I will be back next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com